Eligibility for Returns
To be eligible for a return, your item must be:
Unused and in the same condition as when you received it
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- In its original packaging
Please note: Several types of goods are exempt from being returned, including:
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- Perishable goods (food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials, flammable liquids, or gases
Non-returnable items include:
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- Gift cards
- Downloadable software products
- Some health and personal care items
How to Complete a Return
You must provide a receipt or proof of purchase. Do not send your purchase back to the manufacturer. Returns should be sent to our address (see below).
Partial Refunds
Partial refunds may be granted in the following cases:
Books with obvious signs of use
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- Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
- Any item that is damaged, missing parts, or not in its original condition (for reasons not due to our error)
- Items returned more than 15 days after delivery
Refunds
Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund yet:
Check your bank account again.
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- Contact your credit card company (it may take some time for the refund to post).
- Contact your bank.
- If you’ve followed all of the above and still haven’t received your refund, please contact us at service@hectorshops.com.
Sale Items
Only items purchased at regular price may be refunded. Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at service@hectorshops.com.
Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return. Once the item is received, a gift certificate will be mailed to you.
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- If the item was not marked as a gift, or the gift giver had the order shipped to themselves, we will refund the original purchaser and they will be notified of the return.
Shipping Returns
To return your product, mail it to: HectorShops.com 220 N Beach St. #24 Daytona Beach Florida 32115.
You are responsible for paying your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We strongly recommend using a trackable shipping service or purchasing shipping insurance for expensive items. We cannot guarantee that we will receive your returned item.
Need Help?
If you have any questions about refunds and returns, please contact us at service@hectorshops.com.
Terms & Conditions
Hectorshops.com
By accessing and using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website or services.
1. General Terms
These Terms & Conditions govern your use of Hectorshops.com, including all content, functionality, and services offered through the site. By using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review this page periodically for updates. Continued use of the website after changes constitutes your acceptance of the revised terms.
2. Product Information
We strive to ensure that all product descriptions, images, colors, and pricing on our site are accurate. However, we cannot guarantee that every detail is error-free. Prices and availability are subject to change without notice. We reserve the right to correct any errors in pricing, descriptions, or product information at any time.
3. User Accounts
Creating an account may be required to make purchases. When registering, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized access, notify us immediately at service@hectorshops.com. Keep your account information up to date.
4. Orders & Payments
Placing an order constitutes your offer to purchase the selected items. All orders are subject to availability, payment verification, and acceptance by Hectorshops.com.
We accept major credit/debit cards and secure online payment methods. All transactions are processed through encrypted, secure payment gateways. By placing an order, you authorize us to charge the total amount (including taxes and shipping) to your chosen payment method.
5. Shipping & Delivery
We aim to process and ship orders promptly. However, actual delivery times may vary depending on location, shipping method, carrier performance, weather, holidays, or customs delays.
Delivery dates provided on our site are estimates only. We are not responsible for delays caused by third-party carriers or events beyond our control.
6. Returns & Refunds
For details on returns, refunds, and exchanges, please refer to our Refund & Returns Policy. By making a purchase, you agree to be bound by the terms outlined in that policy.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using HecsBodega.com, you consent to the practices described in our Privacy Policy.
8. Prohibited Activities
You agree not to:
- Engage in fraudulent or unlawful activities
- Upload viruses, malware, or harmful code
- Interfere with the proper functioning of the website
- Attempt unauthorized access to our systems or accounts
- Violate any applicable laws or regulations
Violation of these rules may result in immediate account suspension or termination, and potential legal action.
9. Limitation of Liability
To the fullest extent permitted by law, HecsBodega.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, including but not limited to loss of data, profits, or business interruptions.
We do not guarantee uninterrupted or error-free access to our services.
10. Changes to Terms
We may update these Terms & Conditions at any time. Significant changes will be posted on this page. Your continued use of the website after such changes constitutes acceptance of the new terms.
11. Governing Law
These Terms & Conditions are governed by the laws of Volusia/Florida. Any disputes arising from the use of HecsBodega.com shall be resolved exclusively in the courts located in Volusia County.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact our customer service team:
Phone: +1 407.852.8254
Email: service@hectorshops.com
